Richmond Events' Business Panel Report - Social Media

Here is our latest research with the UK business panel.  The panel is made up of both current and previous Richmond Events’ delegates.  Richmond Events runs panels in both the UK and US and produces research on a variety of subjects on a monthly basis.

Read the report here

For further information, please contact David Clark.

The Communication Directors’ Forum – coming to a city near you

The Communication Directors’ Forum team are taking to the road and hosting a number of regional briefings to talk about this year’s event. Would you like to join us?

LEEDS, Malmaison – 16 April, 12.30pm – book me in

MANCHESTER, The Landing – 17 April, 4pm –
book me in

BRISTOL, Hotel du Vin – 23 April, 9am –
book me in

LONDON, The Groucho Club – 24 April, 12.30pm –
book me in

These briefings will tell you more about how The Communication Directors’ Forum (7-10 October on board the Arcadia cruise ship) can support your new business strategy through direct introductions and meetings with key in-house buyers from corporates, brands and public sector organisations.

View client list from 2014 forum

We promise to take no more than half an hour of your time and if you would like to bring a colleague, the more the merrier.

We hope to see you soon.

Anna and Zoe

Referrals come top for winning new business

In our February update we share with you some insight between in-house communications practitioners and agency partners. So let’s start by asking how often agencies are contacting in-house comms heads on a weekly basis?


We uncovered this from a recent survey with comms practitioners from leading corporates, brands and public sector.

That means clients and potential clients are being contacted between as little as 5 or over 40 times monthly by comms agencies.

With statistics like this and in this new age of business authenticity and reputation, it’s no surprise that when sourcing an agency, clients are more influenced by a referral or a direct introduction as opposed to the more traditional methods of advertising...


We then asked clients what helps them choose a comms agency partner. Not rocket science but the four winning attributes an agency needs are:

  • personal chemistry – they feel that they can work with the person they meet
  • innovation – the agency is offering something different or new
  • price – is competitive (no surprise there)
  • product quality – the agency has a great team and work that delivers

The Communication Directors’ Forum runs from 7th to 10th October. At the event, clients will share their challenges and agencies can see whether their proposition can help to solve them, all in the pleasant surroundings of the Arcadia cruise ship. This is a place for strategic conversations and learning away from the distractions of the office.

To come along to this year’s Communication Directors’ Forum please get in touch.

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In TurnbullRipley's words

Mark-Turnbull.jpgOver the years, Turnbull Ripley has attended various forums organised by Richmond Events. 2014 was the first year they attended The Communication Directors' Forum - Mark Turnbull, Managing Director tells us about  how they got on...

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The delegate experience - feedback from Richard Baker, Carlsberg

Richard-Baker.jpgRichard Baker, Senior Internal Communications Manager for Carlsberg UK was a delegate on board the 2014 Communication Directors' Forum. Here he tells us about his experience...

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